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As part of training with our disabled beneficiaries, we build their communication and interpersonal skills. This allows them to function independently and be integrated into society. They are no longer timid individuals but are confident with equal opportunities to be contributors to society.
CALL INCLUDES offers call centre and customer care management services to any organisation. This virtual call centre is operated by visually impaired and disabled individuals who have been trained to operate computer systems, take phone calls and provide calling services.
In collaboration with Agensi Inovasi Malaysia (AIM), we emerged as the winner of the DiGi's Challenge for Change Programme - Season 6 by utilising the power of the internet to build a Virtual Call Centre managed by the disabled community. This initiative reaffirms our belief that equal opportunities for meaningful employment go beyond physical limitations.